Tuesday 24 September 2013

The Help of Angels

Mel had her regular clinic appointment this morning.   Penny, Merv's carer arrived on time at 9:30am to spend time with Merv for three hours while I took Mel to the clinic.  I had taken Mel to pathology yesterday for her routine blood test and I assumed everything would go ahead today as usual.  In hindsight that old saying; 'Assumption makes an ass of us,' rings true.
The clinic secretary told Mel her appointment is tomorrow not today!  Last month we were told Mel's specialist would be changing from this month.
Oh goodness, will we be able to see the specialist, wait for her medication from the hospital pharmacy and still have time to have her Webster packs completed at her local pharmacy?  Just like an angel her case manager walked past at that moment and I stopped her and explained our stressful predicament.  In only a few minutes she returned telling us her new specialist had come into the clinic especially to see Mel today.  He left his regular practice to do so.  He knew that Mel had run out of medication and needed this appointment to obtain her regular meds.  Soon we were ushered into his room and we were delighted to find him a compassionate and well informed doctor.  If I had a gold star I would have presented it to him!  It is not often a professional will find the time and the inspiration to reach out a hand and help in the way he did today.  We now look forward to each appointment with him in the future months.
We had more than enough time to arrange the Webster packs and return home before Penny needed to leave.  A big sigh of relief!

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